Shipping & Delivery Policy

At Manusher Bazaar, we aim to provide a smooth and reliable shipping experience for our buyers and sellers. This policy outlines the terms and conditions related to shipping and delivery when using our platform.

1. General Shipping Guidelines

1.1. The responsibility for shipping items lies with the seller unless otherwise agreed upon between the buyer and seller.

1.2. Buyers and sellers should clearly communicate and confirm shipping costs, methods, and estimated delivery times before completing a transaction.

2. Delivery Time

2.1. Delivery times depend on the shipping method chosen by the seller and the buyer's location. Estimated delivery times will be provided by the seller.

2.2. Sellers must strive to ship items promptly and provide buyers with tracking information, where applicable.

3. Shipping Costs

3.1. Shipping costs are determined by the seller and should be clearly stated in the product listing or agreed upon before purchase.

3.2. Buyers are responsible for covering shipping fees unless otherwise specified in the product listing or agreed with the seller.

4. Packaging and Handling

4.1. Sellers are responsible for securely packaging items to prevent damage during transit.

4.2. Any additional packaging costs should be communicated to the buyer upfront.

5. Lost or Damaged Items

5.1. Lost Items: If an item is lost during shipping, the seller is encouraged to work with the shipping provider to resolve the issue and communicate with the buyer.

5.2. Damaged Items: Buyers should report any damage upon receiving the item. The seller and buyer should mutually resolve the issue, including potential refunds or replacements.

6. International Shipping

6.1. For international deliveries, the buyer is responsible for any customs duties, taxes, or import fees.

6.2. Sellers must ensure the item complies with the shipping regulations of the destination country.

7. Tracking Information

7.1. Sellers are encouraged to use a shipping method that provides tracking information.

7.2. Tracking details should be shared with the buyer to monitor the delivery status.

8. Delivery Disputes

8.1. Any disputes regarding shipping and delivery must be resolved between the buyer and seller.

8.2. Manusher Bazaar acts as a platform and is not directly responsible for shipping-related issues but may mediate disputes if necessary.

9. Contact Us

If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at info@manusherbazaar.com.